Program Manager III, Billing Optimization, Amazon Health Revenue Cycle Management, Amazon One Medical Revenue Cycle

DESCRIPTION We are seeking an experienced Billing Optimization Program/Project Manager to lead our efforts in streamlining and automating billing processes while ensuring full compliance with healthcare regulations. The ideal candidate will leverage their expertise in medical billing, process improvement, and healthcare technology to maximize efficiency and accuracy in our billing operations. Key job responsibilities • Manage projects related to billing process improvements and system upgrades • Analyze current billing processes to identify areas for automation and optimization • Develop and implement strategies to increase automation rates in medical billing • Ensure all automated processes comply with healthcare regulations and payer requirements • Collaborate with IT and software teams to design and implement new automation solutions • Monitor and report on key performance indicators related to billing automation and efficiency • Train and guide billing staff on new automated processes and best practices • Stay current with industry trends and emerging technologies in medical billing automation • Conduct regular audits to ensure compliance and identify areas for improvement • Liaise with payers, vendors, and internal stakeholders to optimize billing workflows BASIC QUALIFICATIONS • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • 5+ years of working cross functionally with tech and non-tech teams experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • 7+ years of experience in medical billing • In-depth knowledge of medical billing processes, healthcare regulations, and compliance requirements • Strong understanding of healthcare information systems and billing software • Excellent analytical and problem-solving skills • Strong leadership and communication abilities • Bachelor's degree • AAPC Certified Professional Coder (CPC) and/or AHIMA Certified Coding Specialist (CCS) required. PREFERRED QUALIFICATIONS • Masters degree in Business or Healthcare Administration • Certifications such as CRCR or CSPPM are preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site. Job details USA, Virtual Medical, Health, & Safety Apply tot his job