[Remote] Case Mgr Behavioral Health (Eating Disorder) - remote (PA/NJ/DE)

Note: The job is a remote job and is open to candidates in USA. Independence Blue Cross is committed to equity and creating an inclusive workplace. The Behavioral Health Case Manager functions as a primary clinical resource for members facing behavioral health challenges, engaging them in strengths-based approaches to improve their overall health and well-being. Responsibilities • Telephonically engages members who have a variety of behavioral health challenges to identify barriers to care related to the member’s Social Determinants of Health (SDOH). • Engages with members to identify strengths, needs and goals, in order to facilitate development of care plans. Provides follow-up when clinically appropriate and requested by the member. • Serves as a liaison and support, working within the member’s health care team when needed especially when members are involved in complex behavioral health situations that often warrant changes to the member’s care plan. • Identifies and provides coaching for members to access online, telephonic and community-based resources that can assist the member in achieving and maintaining their personal behavioral and physical health goals. In addition, assist in maximizing the use of member’s benefits and ensuring coordination of services and outcomes. • Provides appropriate clinical assessment, intervention and support to members who actively seek behavioral health support via inbound calls. Skills • Active PA Registered Nurse • LCSW, LSW or LPC required • Minimum of 3-5 years post licensure experience in an integrated care setting, hospital or other health care setting. • Strong understanding of the Social Determinants of Health and Motivational Interviewing approaches to help member’s move past barriers to improved behavioral and physical health outcomes. • Ability to work independently using critical thinking to resolve complex behavioral, medical, and psychosocial issues with our members. • Excellent assessment and engagement skills and ability to adapt clinical skills while using telephonic and virtual means. • Embraces new ideas and methods; creates and acts on new opportunities; is flexible and adaptable. • Ability to meet individual productivity goals in order to provide quality, cost-effective services and support to members. • Exceptional problem-solving and organizational skills required. • Works to build relationships and provides exceptional customer service. • Able to work effectively as part of a team. • Highly professional interpersonal skills. • Strong computer skills and experience with Microsoft Office Suite. • Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app. • BCBA preferred Company Overview • The leading health insurer in southeastern Pennsylvania. It is a sub-organization of Independence Blue Cross. It was founded in 1938, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is https://www.ibx.com.