[Remote] Clinical Operations Specialist, Quality & Safety

Note: The job is a remote job and is open to candidates in USA. Midi Health is focused on improving patient safety and quality through their Clinical Quality Program. The Clinical Operations Specialist, Quality & Safety will analyze clinical data, assess adherence to protocols, and support quality improvement initiatives while collaborating with clinical managers to enhance workflow and technology improvements. Responsibilities • Play a critical role improving patient safety and quality • Support organization-wide workflow and technology improvements • Make a meaningful impact on patient outcomes within a supportive team • Collect and analyze data from chart audits, identify trends, and highlight areas for improvement • Utilize tools such as QuickSight, Athena, Clarity, and Google Workspace for data-driven insights • Proactively clarify uncertainties, ask for support when needed, and foster a collaborative and transparent team culture • Contribute to performance improvement projects across the patient care team • Assist in developing and refining auditing resources, protocols, and guidelines to promote continuous improvement in clinical practices • Ensure due dates are met while maintaining high standards of accuracy and protocol compliance Skills • Proficiency with data analysis tools such as Google Sheets and the ability to interpret and articulate data clearly • Ability to autonomously manage multiple projects at once, pivot mid-project, and communicate effectively in written and verbal formats • Embrace a growth-mindset, including willingness to give and receive feedback in real time • Compassionate and thoughtful approach to decision-making and feedback, with a strong ability to consider multiple perspectives to inform conclusions • Fluency in written and spoken English • Current, unrestricted Registered Nurse license • Experience with chart audits, quality assessments, patient safety, and/or process improvement in healthcare settings Company Overview • Midi Health provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and related conditions. It was founded in 2021, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is Apply tot his job