[Remote] Program Manager, Fulfillment & Logistics

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Quince is a retail and technology company committed to providing high-quality products at lower prices. They are seeking an experienced program manager to lead the implementation of new fulfillment centers and logistics partners, ensuring timely and efficient launches while continuously improving supply chain processes. Responsibilities • Lead the end-to-end launch of new fulfillment centers and supply chain partners (partner/site readiness, systems integration, process testing, operational handoff). • Coordinate onboarding • Develop detailed project plans with timelines, milestones, dependencies, and risks. • Act as the main point of contact between internal stakeholders (ops, tech, supply chain, carrier management) and external partners. • Drive operational readiness: capacity planning, staffing coordination, SOP development, and carrier integration. • Track and report progress to leadership, escalating risks/blockers early. • Ensure smooth handoff to steady-state operations once launches/providers are live. • Build playbooks and repeatable frameworks for faster future launches. Skills • 5–7 years in logistics, supply chain, fulfillment, or implementations. • Hands-on experience with launching facilities AND onboarding logistics providers. • Proven success managing multiple concurrent projects. • Strong stakeholder management and vendor coordination skills. • Ability to travel to new site/provider locations as needed. • Comfortable in high-growth / startup or fast-scaling environments. Company Overview • Quince is an affordable luxury brand that sells high-quality fashion and home goods at radically low prices— direct from the factory floor. It was founded in 2018, and is headquartered in San Francisco, California, US, with a workforce of 201-500 employees. Its website is https://www.quince.com. Company H1B Sponsorship • Quince has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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