[Remote] Specialist II, Credentialing Operations

Note: The job is a remote job and is open to candidates in USA. Grow Therapy is on a mission to serve as the trusted partner for therapists and patients in accessing high-quality care. The Specialist II, Credentialing Operations will support provider credentialing initiatives, including re-credentialing, licensing, and collaborative agreements for Nurse Practitioners, while also improving processes and maintaining accurate documentation. Responsibilities Support the preparation of recredentialing files for providers Support the review of collaborative agreement documentation for completeness and alignment with state-specific requirements Support to maintain accurate documentation and status tracking within internal systems (e.g., HubSpot, Verifiable) Support process improvements by surfacing trends, common errors, or opportunities for automation Support responding to provider inquiries as needed Support provider licensing initiatives as needed Skills 1-2 years of experience in healthcare credentialing Strong working knowledge of credentialing terminology, workflows, and verification sources Ability to balance speed and accuracy while managing multiple files at once Clear and professional communication with healthcare providers and internal partners Highly organized, detail-oriented, and reliable in following established processes Ability to thrive in a fast-paced, remote environment and take pride in operational excellence Benefits Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness & Development: Annual stipends to put towards personal & professional growth. Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Company Overview Grow Therapy is an online therapy platform reimagining access to high-quality, insurance-covered mental healthcare. It was founded in 2020, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is