Sales Development Representative

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. As a Sales Development Representative, you will engage with prospects to build pipeline for Account Executives, utilizing innovative sales tools and strategies to drive meaningful interactions. Responsibilities Build pipeline across the Americas Business by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong) You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment Skills Active listening skills to understand pain points, challenges, and needs of prospects Effective communication skills to articulate the value proposition of Udemy Business Ability to build rapport and trust with prospects through active listening and clear communication Demonstrated growth mindset and openness to learning and feedback Ability to adapt quickly to new sales tools, methodologies, and market trends Ability to manage time efficiently and prioritize tasks effectively Strong drive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them Ability to view challenges and setbacks as opportunities for growth and improvement Customer-first mentality to address customer needs and build meaningful interactions Ability to leverage sales automation tools to drive efficiency and optimize processes Mastery of core sales skills including call effectiveness, time management, and territory planning Enthusiasm for a dynamic, goal-focused environment Eagerness to learn and improve with examples of personal or professional development initiatives Ability to ask insightful questions and a keenness for problem-solving High-energy, team player mentality, and self-motivated Excellent written and verbal communication skills Outstanding organizational and time-management skills Experience with tech stack including Salesforce, Salesloft, Gong, ZoomInfo, Orum, and SalesNavigator Benefits Full access to Udemy courses A monthly UDay to invest in yourself A budget to spend on whatever helps you improve Company Overview Udemy is an online learning platform that helps students, companies, and governments gain the skills they need to reach their goals. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Udemy has a track record of offering H1B sponsorships, with 21 in 2025, 31 in 2024, 26 in 2023, 44 in 2022, 19 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.