Senior QA Automation Engineer CRM Platforms (MS Dynamics 365 & Salesforce)

About the position As an Automation Test Lead - CRM Platforms (MS Dynamics / Salesforce) , you will make an impact by driving high-quality testing strategies and automation solutions for enterprise applications. You will be a valued member of our Technology & Engineering team and collaborate closely with project managers, developers, and client stakeholders to ensure seamless delivery of business-critical solutions. In this role, you will: · Lead testing efforts for Microsoft Dynamics 365 Service and Sales Cloud, including Power Apps. · Design and implement robust automation testing frameworks using tools like Selenium and Python. · Develop and execute test strategies, plans, and scripts aligned with SDLC and Agile methodologies. · Manage defect tracking and reporting using tools such as ALM, XRAY, and JIRA. · Act as the onsite point of contact for client management, ensuring smooth offshore/onsite coordination. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Raritan, NJ or Bridgewater, NJ, USA . Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. Responsibilities • Lead testing efforts for Microsoft Dynamics 365 Service and Sales Cloud, including Power Apps. • Design and implement robust automation testing frameworks using tools like Selenium and Python. • Develop and execute test strategies, plans, and scripts aligned with SDLC and Agile methodologies. • Manage defect tracking and reporting using tools such as ALM, XRAY, and JIRA. • Act as the onsite point of contact for client management, ensuring smooth offshore/onsite coordination. Requirements • 10+ years of experience in Testing, including Microsoft Dynamics 365 and Automation . • Proven expertise in Automation Testing with hands-on experience in Selenium and Python. • Strong knowledge of SDLC, testing methodologies, and Agile practices. • Experience with Jenkins, Bitbucket, and SQL. • Excellent communication and analytical skills; ability to work independently. Nice-to-haves • Knowledge of Salesforce Sales/Marketing Cloud. • Experience with Robot Framework. • Familiarity with GxP processes and Life Science Validation Testing. • Background in project estimation, planning, and documentation. • Prior experience in client-facing roles and program management. Benefits • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan Apply tot his job