Specialist, Benefits Administration

Remote, USA Full-time
About the position The Benefits Specialist will manage benefits administration for the organization and provide support for HRIS systems. This role involves advising employees on their benefits and assisting with any related issues. The Specialist will handle benefits and HRIS related projects, maintain the Road Scholar HRIS (UKGPro) and other databases, and generate compliance and ad-hoc reports as needed. Additionally, they will conduct audits and analyze HR data to deliver actionable insights on potential changes. The Specialist will report to the Systems and Operations Manager. Road Scholar offers a remote work environment. Responsibilities • Manage the full lifecycle of employee benefits, including enrollment, changes, terminations, and COBRA administration. • Process benefits claims, resolve employee inquiries regarding coverage and eligibility. • Be responsible for successful transmittal of carrier files, validate changes and withholds accordingly. • Reconcile, approve and submit vendor billing statements to Finance for payment. • Monitor benefit plan compliance with federal and state regulations. • Assist with open enrollment periods, including communication, deadlines, and data entry. • Provide expert advice to employees on benefit options, including plan details, eligibility, and enrollment procedures. • Assist with benefit communication materials, including presentations, webinars, employee blogs, etc. • Maintain benefit information up to date including summaries of plan descriptions and other material in the intranet and other communication channels. • Maintain accurate employee benefit records in all the systems and ensure compliance with all applicable laws and regulations. • Prepare required benefit reports for internal and external stakeholders, including regulatory filings such as ACA, file 5500, etc. • Monitor and address any benefit related audit findings. • Prepare standard and ad hoc benefits reports on demand for all our internal and external customers. • Serve as point of contact for HRIS inquiries and provide technical troubleshooting and issue remediation. • Work closely with payroll to generate bi-Weekly Payroll audit for all self-service transactions from the main HRIS system. • Assist with the annual Salary/Merit Review process including updates and maintenance of Road Scholar Salary Planning Tool, auditing and analyzing data. • Perform other special projects as assigned to support the ongoing improvement and compliance efforts within the Human Resources department. Requirements • Bachelor's degree preferred in Human Resources, Business, Accounting, or equivalent experience. • 2-4 years Benefit Administration, with HRIS systems experience. • UKG Pro highly preferred. • At least 1 year's experience with Financial Analysis, Data Modeling, or Accounting; strong mathematical skills. • Skilled in database management and recordkeeping, enjoys working with data; superior Excel skills. • Demonstrated ability to complete work independently with careful attention to detail and exceptional accuracy. • Strong analytical and problem-solving skills. • Must be able to gather and analyze data skillfully. • Effective oral and written communication skills coupled able to build relationships at all levels. • Ability to maintain strict confidentiality. • Provide accurate and timely information and assistance to internal employees, striving to maintain our high-level customer service standards. Benefits • Medical, Dental and Vision Insurance (with a substantial employee subsidy!) • 403(b) Retirement Plan with a company match of 5% after 1 year of employment! • Up to 20 days of PTO annually, accrued every payroll cycle • Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season! • A generous employee discounts on our programs • Access to obtain a Care.com membership • As a Road Scholar employee, you can opt-in to receive an IATA membership • LinkedIn Learning access to all employees amongst other professional development opportunities Apply tot his job
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