Technical Support Engineer

Remote, USA Full-time
Booz Allen Hamilton is seeking a Technical Support Engineer to maintain and execute a network of simulators and modeling capabilities for military training. The role involves troubleshooting, operational checks, and preventative maintenance on simulation systems, while supporting training in various environments. Responsibilities Maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units Perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems Perform preventative maintenance tasks on simulators and associated simulator systems Support training in a live, virtual, and constructive environment Develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements Operate the virtual environment to facilitate large-scale training exercises Identify and track deficiencies to improve system functionality Build and install new simulators and networks Skills Experience working on complex networked distributed systems Experience with Microsoft Windows and Linux operating systems Experience supporting and collaborating with DoD operational personnel Ability to troubleshoot and resolve issues with basic network and operating systems Ability to create technical documentation Ability to travel up to 50% of the time TS/SCI clearance Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree Security+ Certification Experience supporting distributed mission operations training Experience with programming or scripting languages Experience with WinTAK and ATAK Experience with SATCOMs Experience working with MPU5s Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG Benefits Health Life Disability Financial Retirement benefits Paid leave Professional development Tuition assistance Work-life programs Dependent care Company Overview Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering. It was founded in 1914, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is
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