Technical Writer, Cloud Technologies & Tools

Remote, USA Full-time
Overview Hi there, glad that you found us! I hope that this page explains what we do pretty well. Feel free to reach out to us if there is anything unclear. Aden is an AI-native, multi-agent ERP platform designed for operations leaders to unify their business systems, streamline processes, and automate mission-critical workflows and tasks. Highly customizable and rapidly deployable, Aden enhances operational performance and expands team capacity through declarative tooling, services, and intelligent AI agents. Currently, Aden helps over dozens of operationally focused businesses, including supply chain control towers of major global corporations, IT departments of major financial institutions, and other high-impact companies, elevate their efficiency, automate workflows, and scale beyond manual operations. About the job Technical writers on our team plan, create, and maintain educational content as an integral part of the engineering and user experience. The content is often in the form of online Q&A, blogs, product documentation, and promotional materials. It may also be UI text, sample codes, videos, or other educational materials. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics practically and comprehensively to their audiences. As a Technical Writer on the Aden business and analytics team, you’ll Drive online visibility for Aden Cloud's products through SEO & SERP optimization Have the opportunity to create processes and docs that will help scale the product to include events across Aden and beyond, depending on users’ needs Cover concepts, tutorials, quick-starts, integrated developer tools, APIs, samples, and leverage other types of content such as videos. Drive documentation for Aden Cloud's products Your core responsibilities include planning, creating, and maintaining technical content for internal or external audiences. Edit, clarify and proofread technical content written by others, and coach non-writers on ways to improve their writing skills. Manage complex documentation projects. Supplement developer documentation with relevant sample codes. Qualifications • Bachelor's degree or equivalent practical experience. Experience in technical writing, online publishing, or product documentation. Experience in collaborating with software engineers daily. • Bachelor’s or Master's degree, or equivalent professional experience in the business, or STEM degrees • Analytical solid & data skills with SQL, Python, Matlab, or R • Understanding of modern front-end markup (principally HTML and CSS). • Understanding of fundamental SEO & SERP concepts • Excellent English verbal and written presentation skills. Website Apply tot his job
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