User Researcher, Music Job at Spotify AB in New York

What You'll DoDesign, plan and implement comprehensive research plans to uncover user needs and behaviorsIndependently scope research questions, select appropriate methodologies, and manage timelines to deliver actionable insights with speedCollaborate closely with PMs, designers, data scientists, and industry-facing partners to ensure user insights influence product and business decisionsDeliver compelling findings that balance deep user empathy with an understanding of the strategic and commercial needs of the music industryPartner with data scientists to design mixed-methods studies and triangulate findingsBuild trusted relationships with team members by bringing insights to life through engaging storytelling in continuous dialogue, presentations and workshopsWho You Are4+ years of user research experience in a product-focused roleYou have a degree in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology, Anthropology or a related research or scientific fieldSkilled at independently scoping, managing, and delivering research projects from end to endProficient at applying and adapting qualitative methods such as in-depth interviews, diary studies, and concept testingExperienced at conducting surveys strategically to enrich qualitative research by validating themes, identifying participant segments, and scaling insightsStrong communicator able to influence cross-functional stakeholders and connect insights to business strategyFlexible and adaptable, you are comfortable navigating uncertainty and using insights to uncover direction and build confidenceComfortable working across both B2C and B2B domainsPassionate about the intersection of music, technology, and user experienceWhere You'll BeThis role is based in New York CityWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from homeLearn about life at SpotifyThe United States base range for this position is $108,117 - $154,453 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.Extensive learning opportunities, through our dedicated team, GreenHouse.Flexible share incentives letting you choose how you share in our success.Global parental leave, six months off - for all new parents.All The Feels, our employee assistance program and self-care hub.Flexible public holidays, swap days off according to your values and beliefs. #J-18808-Ljbffr Apply tot his job