At arenaflex, we're committed to providing exceptional customer experiences and delivering innovative solutions that drive business growth. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll play a vital role in maintaining data quality, monitoring credit exposure, and adhering to overall credit policies. If you're passionate about delivering top-notch customer service and have a keen eye for detail, we want to hear from you!
**About arenaflex**
arenaflex is a leading global financial services company that's dedicated to helping our clients achieve their financial goals. With a rich history of innovation and a commitment to excellence, we're proud to be a trusted partner in the financial industry. Our team of talented professionals is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.
**Job Summary**
As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll be responsible for providing assistance to a variety of products and services, assisting on assignments of moderate complexity, and exchanging moderately complex information with others. You'll also evaluate and select solutions to complete limited complexity assignments, assess risk, and demonstrate a commitment to compliance with applicable laws, rules, and regulations.
**Responsibilities**
* Provide assistance to a variety of products and services, including new account servicing and credit maintenance
* Assist on assignments of moderate complexity under general supervision, including data entry, research, and analysis
* Assist on a wide range of specialized administrative/technical tasks, such as credit reporting and facility management
* Exchange moderately complex information with others, including customers, colleagues, and management
* Evaluate and select solutions to complete limited complexity assignments, taking into account business goals, customer needs, and regulatory requirements
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding arenaflex, its clients, and assets
* Demonstrate a commitment to compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment regarding personal behavior, conduct, and business practices
* Escalate, manage, and report control issues with transparency, ensuring that all stakeholders are informed and engaged
**Qualifications**
* 1 year of relevant experience in customer service, credit maintenance, or a related field
* Basic knowledge of the organization and its policies, including credit policies and procedures
* Demonstrated technical and administrative knowledge, including data entry, research, and analysis
* Consistently demonstrates clear and concise written and verbal communication skills, as well as listening skills
* High School diploma or equivalent required; associate's or bachelor's degree preferred
**Education**
* High School diploma or equivalent required; associate's or bachelor's degree preferred
**Job Family Group**
* Operations - Services
**Job Family**
* Credit Maintenance
**Time Type**
* Full-time
**Primary Location**
* Meridian, Idaho, United States
**Primary Location Salary Range**
* $38,480.00 - $50,770.00 per year
**Work Environment and Culture**
* arenaflex is committed to creating a diverse and inclusive work environment that values collaboration, innovation, and customer satisfaction. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business growth through innovative solutions.
* Our hybrid work model offers the flexibility to work from home and in the office, allowing you to balance your work and personal life while staying connected with your team.
* We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
**Career Growth Opportunities and Learning Benefits**
* arenaflex is committed to helping you grow and develop your career through training, mentorship, and opportunities for advancement.
* Our learning and development programs are designed to help you build new skills and knowledge, including credit maintenance, customer service, and business analysis.
* You'll have the opportunity to work on a wide range of projects and assignments, gaining valuable experience and exposure to different areas of the business.
**Compensation, Perks, and Benefits**
* arenaflex offers a competitive salary range of $38,480.00 - $50,770.00 per year, depending on experience and qualifications.
* We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
* Our hybrid work model offers the flexibility to work from home and in the office, allowing you to balance your work and personal life while staying connected with your team.
**How to Apply**
If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we want to hear from you! Apply now to become a Customer Service Credit Specialist 3 (New Accounts Servicing) at arenaflex.
**Equal Employment Opportunity**
arenaflex is an equal opportunity and affirmative action employer. We're committed to creating a diverse and inclusive work environment that values collaboration, innovation, and customer satisfaction. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Accommodations for Applicants with Disabilities**
arenaflex invites all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review our accommodations for applicants with disabilities policy.
**COVID-19 Vaccination Requirement**
Effective November 1, 2021, arenaflex requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.