Are you a people person with a passion for sales and customer satisfaction? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join arenaflex as a Remote Customer Service Sales Advisor. In this role, you will be the face of arenaflex, providing exceptional customer service and sales support to our valued clients. As a key member of our remote team, you will be working independently from home, collaborating with management and co-workers in a virtual setting.
**About arenaflex**
arenaflex is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. We are passionate about helping people and creating exceptional outcomes for our clients and the millions of people who count on them. Our dedicated associates are the backbone of our organization, and we are committed to providing a culture where individuality is noticed and valued every day.
**Key Responsibilities**
As a Remote Customer Service Sales Advisor, you will be responsible for:
* Providing exceptional customer service via phone, addressing customer inquiries and resolving issues in a timely and professional manner
* Helping customers with their sales questions, including financing options and product recommendations
* Collaborating with management and co-workers in a remote setting to achieve team goals and objectives
* Maintaining the highest standards of quality, guaranteeing customer satisfaction on every call
* Providing product solutions and performing other duties as assigned
**Requirements**
To be successful in this role, you should have:
* Excellent verbal and written communication skills
* Ability to ensure call resolution in a timely manner
* Strong problem-solving skills, with the ability to patiently listen to, understand, and address complex customer issues
* Strong people skills, with the ability to build genuine connections with customers
* Ability to navigate multiple applications and research solutions with ease
* High-speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175 (no Wi-Fi or satellite internet, you must have ethernet connections)
* A workspace that can only be accessed by you during your work hours
* Ability to work independently with discipline and motivation to succeed in a virtual environment
* Excellent English written and verbal communication skills
* Courteous and friendly demeanor with a high degree of professionalism
* Ability to thrive in a fast-paced work environment
* Flexibility in working hours
* Residency in one of the following states: AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
**Preferred Qualifications**
* Previous Contact Center and/or work from home experience
* Strong computer knowledge, including ability to accurately type at least 30 wpm
* Previous sales experience, preferably in a customer-facing role
* Ability to commit to 100% attendance for four weeks of paid training
**What We Offer**
* Competitive salary of $17.31 per hour, plus incentive and bonus programs
* Health benefits for you and your family, including medical, dental, and vision
* Ability to develop your skills and grow your career
* Paid Time Off
* An opportunity to work for a company passionate about helping people
* A dynamic and supportive work environment, with opportunities for growth and development
**Why Join arenaflex?**
* We are a company that values individuality and creativity
* We offer a dynamic and supportive work environment, with opportunities for growth and development
* We are passionate about helping people and creating exceptional outcomes for our clients and the millions of people who count on them
* We offer excellent benefits, including medical, dental, and vision, as well as a consistent work schedule and paid training
**How to Apply**
If you are a motivated and customer-focused individual with a passion for sales and customer satisfaction, we encourage you to apply for this exciting opportunity. Please click on the link below to submit your application.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
**Pay Transparency Laws**
In some locations, pay transparency laws require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. arenaflex provides a variety of benefits to employees, including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $17.31 per hour.