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Posted Apr 17, 2026

Manager, Customer Insights and Data Analytics

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Job Description: • Analyzing customer usage data for Ryder's products to identify sales and expansion opportunities • Communicating with business stakeholders to understand Ryder's products • Coordinating with technical and IT teams to identify and evaluate previously untapped data sources • Developing plans for data ingestion utilizing IT resources • Ensuring that the ingested data meets the needs of the marketing team or recommends process improvements • Supporting the development of a deeper understanding of current and potential customers Requirements: • Bachelor's degree in engineering, Economics, Finance, Statistics or Computer Science • Master's degree in business administration (MBA) and/or master's degree • 8 years or more in big-data data analyst in a Fortune 500 company or Management Consulting • 8 years or more working experience with Excel, SQL, R/, SAS/other Statistical Packages • 1 year or more in experience in transportation/logistics industry a plus • Customer experience insights methods, analytics, tools, and practices. Advanced Benefits: • comprehensive health and welfare benefits • medical, prescription, dental, vision, life insurance and disability insurance options • paid time off for vacation, illness, bereavement, family and parental leave • tax-advantaged 401(k) retirement savings plan
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