[Remote] Sales Development Representative - Healthcare

Note: The job is a remote job and is open to candidates in USA. Hyland is a fast-scaling technology company building momentum, and they are seeking a Sales Development Representative to join their Sales Development team. The role involves outbound prospecting, cold calling, and qualifying leads to support Account Managers and drive sales growth. Responsibilities - Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach - Connect with a high volume of leads to quickly determine customer fit and sales potential - Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings - Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward - Generate new qualified leads by building target account lists and executing calling and email campaigns - Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up - Accurately document all prospect activity and interactions in internal systems and CRM tools - Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared - Review and support RFPs, assisting prospects with documentation as needed - Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness - Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives - Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Skills - Bachelor's degree or equivalent experience - Experience as a Sales Associate - Inside sales experience - Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience - Able to thrive in a fast paced, deadline driven environment - Demonstrated ability to establish rapport and gain the trust of others - Microsoft Windows and Office proficient - Solid business acumen - Self-motivated, with high energy and an engaging level of enthusiasm - Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information - Sharp, fast learner with a curiosity for technology as well as aptitude - Up to 5% travel time required - Bachelor's degree or equivalent practical experience - Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo - Experience in inside sales or sales development, with a strong emphasis on outbound cold calling - Comfort operating in a fast‑paced, quota‑driven environment where activity fuels results - Clear, confident communication skills — you know how to adapt your message to your audience - Proven ability to build rapport quickly and earn trust over the phone and virtually - Strong business acumen with a curiosity for technology and how it solves real problems - Self‑motivated, competitive, and energized by goals and performance metrics - Skilled at asking thoughtful, probing questions to uncover meaningful insights - Highly organized, detail‑oriented, and disciplined about updating systems and tracking progress - Proficiency with Microsoft Windows and Office tools - Ability to travel up to 5% for events or team needs Benefits - Eligible for benefits - Fully remote work - Join a hyper‑growth tech company where sales performance directly fuels company success - Clear career paths into Digital Territory Sales Managers or leadership roles - Supportive, sales culture that values coaching and learning Company Overview - Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve. It was founded in 1991, and is headquartered in Westlake, OH, US, with a workforce of 1001-5000 employees. Its website is https://www.hyland.com/.