Note: The job is a remote job and is open to candidates in USA. UST HealthProof is a mission-driven company that transforms lives through technology. They are seeking a detail-oriented and analytical SOC Analyst who will triage and assess security incidents, collaborate with operational teams, and apply critical thinking to incidents that deviate from standard procedures.
Responsibilities
- Triage and assess security incidents to determine severity, validity, and required next steps
- Collaborate closely with customer‑side operational personnel, clearly communicating findings, risks, and concerns
- Apply analytical thinking to incidents that deviate from standard procedures, adapting response steps when playbooks do not fully apply
- Investigate potential security events using multiple security and operational tools to confirm true compromise versus false positives
- Review and correlate data across platforms to accelerate decision‑making and incident closure
- Leverage ServiceNow to manage user requests and validate prior approvals that may allow incidents to be resolved as false positives without further investigation
Skills
- Proficiency in incident triaging within a security operations environment
- Strong verbal and written communication skills, with the confidence to raise concerns and coordinate with customer operational teams
- Demonstrated analytical thinking skills, including the ability to handle incident variations beyond standard playbooks
- Experience with or working knowledge of the following tools: Palo Alto XSOAR – for centralized incident handling and orchestration
- Experience with or working knowledge of the following tools: Palo Alto XDR – for running search queries to determine true compromise versus false positives
- Experience with or working knowledge of the following tools: Proofpoint – for analyzing and triaging the majority of incoming security incidents and identifying relevant indicators quickly
- Experience with or working knowledge of the following tools: Microsoft tools – for gathering critical user and system information (e.g., connection or activity status) to validate incidents
- Experience with or working knowledge of the following tools: ServiceNow (SNOW) – for managing user requests and identifying prior approvals that can justify closing incidents as false positives
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Eligible for medical, dental, and vision insurance
- Basic life insurance
- Accidental death and disability insurance
- Short- and long-term disability benefits
- May purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses
Company Overview
- UST HealthProof offers risk adjustment, quality programs, and healthcare payer technology services. It is a sub-organization of UST. It was founded in undefined, and is headquartered in Aliso Viejo, California, USA, with a workforce of 501-1000 employees. Its website is https://usthealthproof.com.
Company H1B Sponsorship
- UST HealthProof has a track record of offering H1B sponsorships, with 4 in 2026, 71 in 2025, 43 in 2024, 31 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.